• At SH Fahad Collection, customer satisfaction is our priority. Please read our refund and return policy carefully before placing an order.

Returns

  • Products can be returned within 7 days of receiving your order.
  • Items must be unused, unworn, and in their original packaging with all tags attached.
  • Returns will not be accepted for products that are used, damaged by the customer, or missing original packaging.

Refunds

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
  • If approved, your refund will be processed within 5–7 business days.
  • Shipping charges are non-refundable unless the wrong or damaged product was delivered.

Exchange

We offer exchanges if:

  • You receive the wrong item.
  • You receive a damaged or defective product.
  • The product has a manufacturing defect.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Used products.
  • Products without original tags or packaging.
  • Items damaged due to customer misuse.

Contact Us

For return or refund requests, please contact us:

WhatsApp: +92 305 4005650

Email: contact@shfahadcollection.pk

Address: 14 Quetta Block, Azam Cloth Market, Lahore, Pakistan